Tuesday Tip No.68 - What Hours Should You Be Working?

Our survey showed that the most popular time for Scamp readers to leave work is between 6.30pm and 7, having arrived, most commonly, before 9.

That's not a killingly long day, certainly compared to professions like banking or law.

I reckon there’s still a widespread belief that ‘a natural talent for it’ is the essential criterion for success in creative fields - like art, music and even advertising – far more so than in less creative fields like management consultancy, where it's believed that hard work is the key.

But are we Creatives really different?

In Malcolm Gladwell’s Outliers he explains something he calls the “10,000 hour rule,” which states that to become expert at anything, one simply needs to put in 10,000 hours practicing it.

The 10,000 figure comes from the research of Anders Ericsson, who in the early 1990’s studied violinists at the Berlin Academy of Music.

“The curious thing about Ericsson’s study is that he and his colleagues couldn’t find any ‘naturals’ - musicians who could float effortlessly to the top while practising a fraction of the time that their peers did,” writes Gladwell. “Nor could they find ‘grinds’, people who worked harder than everyone else and yet just didn’t have what it takes to break into the top ranks. Their research suggested that once you have enough ability to get into a top music school, the thing that distinguishes one performer from another is how hard he or she works. That’s it. What’s more, the people at the very top don’t just work much harder than everyone else. They work much, much harder.”

Some Creatives cling to the belief that success is down to luck – getting the right brief at the right time, from a Client who just happened to be looking for great work. But if that is your view, you’ll be in a minority.

The pop culture quote: “The harder I work, the luckier I get,” attributed variously to movie mogul Sam Goldwyn and golfer Gary Player, is gaining greater and greater acceptance.

So even if you're a Creative who believes in the primacy of natural talent, or luck, you should be aware that attitudes are changing.

Hard workers are believed to be intrinsically more valuable.

Therefore, when you start a new job, it’s vital you establish a reputation as a hard worker - arrive before your boss arrives, and don’t leave until after he leaves. There’s an old saying that goes: “The man who has a reputation as an early riser, can get up at whatever time he chooses.”

However, if you are naturally a hard worker, my advice is don’t work hard gratuitously. Take your full holiday entitlement, and take your weekends – unless there’s a screaming emergency – else you’ll either burn out, fall out of love with the business, or end up depriving yourself of essential external stimulation, and your work will suffer. It’s easy to get into the habit of always leaving the office late as a matter of course. Don’t do that. Keep an extra gear in reserve, so you can kick up your work-rate when there’s a major crisis, or a major opportunity.

But the question of how hard you should work is partly answered by the prevailing culture of the Agency you’re working at.

In some Agencies, everyone works hard. “If you don’t come in on Saturday, then don’t bother coming in on Sunday” – words supposedly said by Tim Delaney. Wieden & Kennedy has such a reputation for long hours that it has acquired the nickname ‘Weekend & Kennedy.’ If you don’t work hard in an Agency like this, you’ll have a double problem – not only will you not produce as much work as everyone else, but also, you won’t fit in.

There are plenty of Agencies where Creatives normally work normal office hours. If that feels like what you want to do – perhaps you have a family, or other interests, you’re just not that into advertising, or you’re mentally exhausted by six o’clock – then you’ll be a lot happier if you work at one of these places.

I personally don't spend long hours in the office. However, I do seem to do a lot of thinking outside office hours. When I’m working on a brief it gives me a kind of psychological eczema, that I find myself scratching in the shower, on the bus, and on the toilet. So maybe that makes up for it.

Previous Tips

Kill Your Speed Or Live With It

I'm jealous of this ad.

Not saying it's the best road safety commercial ever made, ever in the history of the world ever, but it's very hard to come up with new angles on this subject. They have.

I also liked an anti-drink drive campaign I saw the other day, that was about how if you get caught drink driving, you get processed just like any other criminal. No car crashes in that one either. Just the humdrum reality of getting interviewed by a desk sergeant, and giving a urine sample.

Reminds me of what Richard Huntington (now Head of Planning at Saatchi's) reckons is the main thing planning should do for Creatives: "Start you in an interesting place."

Ever Ranted With The Devil In The Pale Moonlight?

Have you heard Christian Bale's rant at a lighting cameraman? There's now a dance remix of it (above) which is pretty funny, and as a bonus, reminds you of some of his cool movie roles.

The Bale rant set Scamp reader RS to wondering about rants that we in advertising have been on the receiving end of.

I don't have many to report I'm afraid.

A production company producer once sounded off at me for about 3 minutes after I suggested a change to the edit, which included the line "in my 24 years in this business, that's the stupidest idea I've ever heard."

And a Creative Director once told me: "You think you're so fucking intellectually superior, with your university education and your long words" after I exposed his lack of understanding of the difference between 'surreal' and 'hyper-real'.

Oddly enough, following those blow-ups I became good mates with them both.

Come on then, spill it. What's the worst rant you've been hit with?

ComputerTan - Free Desktop Tanning App

I'm not going to tell you what this is, because that would spoil it.

It's good though.

After you've watched the film, the website is here.

Help Settle An Argument

Scowling A.D. has very kindly read the first draft of my book for me, but he disagrees with a bit I've done about the differing personalities of Art Directors and Copywriters.

I wrote that Copywriters tend to be the talkers, and the strategists, whereas Art Directors prefer to say less and do more (even if what they call 'doing' I call sitting in a photographer's studio reading the newspaper).

Scowling A.D. complains that "Art Directors aren't always strong silent types - just as likely to be stereotypically louder, more energetic, more colourful, harder-partying, more passionate than Copywriters."

Who is right? If you meet a team in the pub, can you always tell which is which? Or is there no real difference between the two breeds?

Revised Heat Chart

So I've revised last week's chart.

The biggest change is I've moved McCann's significantly to the right. Several people posted to say I'd been unfair on them; maybe they all work there, I don't know, but in any case I went to the website, looked at their output, and... you know what? It's really quite good. The Halo 3 campaign won a Grand Prix at Cannes.

When I was a nipper, the only certainties in life were that McCann and Grey were both big and both crap. No longer the case. We are all going to have to adjust to this new reality.

The other changes are fairly minor. One biggie is I've moved Langland way, way over. Their ECD pointed me in the direction of a TV ad they have done, warning people that medicines you buy on the internet can contain rat poison, where the guy pulls a rat out of his mouth - a fine ad. I also went to the Langland website. They are a healthcare-specialist agency, but I have to say much of their work is excellent, and it all looks fantastic.

I've also moved Big Communications over a bit, since I do rather like a couple of their WKD spots.

If you think the chart is still wrong, feel free to let me know in the comments, but I won't be revising it till next year now.

Note - the vertical axis represents income (not profitability), the horizontal axis represents creative heat (not new business success) and is based purely on my perception, not any awards tally, because that would take too long.

When Will Agencies Learn?

Stop making fucking wacky promo videos for YouTube.

It's not as cheesy as this, nor as tragic as the Ogilvy Athens one, and the girls are nowhere near as hot as the ladies of Provid Ukraine.

But it may just about be worth watching the first 60 seconds if you would like to see how bad the staff of Mindshare Paris are at dancing and lip-synching. Even walking backwards proves to be a struggle.

It was found by top digital planner and top chap ewarwoowar. Go to his blog for good bits like this:

As Jeremy "I-wish-he-was-my-grandad" Bullmore says: Preparation H is of limited interest to a bunch of twentysomething creatives, but it is of incredible interest to someone with piles. We should all give ourselves piles before we make judgements on the effectiveness of comms.

Is This Really The Best Press Ad Of Last Year?

Went to the ANNAs last night (national newspaper advertising awards).

I really like the do they put on. Superlux food drink & service, but in a nicely informal atmosphere.

The overall winner, however, was greeted with a resounding shuffling of the audience's feet.


Lovely campaign, and not a bad ad within that campaign... and yet... it took me a while to get, and that's a worry, since I'm a person who looks unusually closely at adverts.


I try to avoid bigging up work from my own agency, but heck it's not me doing it this time, it's the ANNAs. This is an ad from a really nice campaign by Brad Woolf and Dan Bailey, which won the 'Best Media Partnership' category. I think that means 'campaign that feels perfectly suited to the medium'. If so, that's very true.


Deserving winner in the 'Best Copywriting' category, from my main man Mr P McClelland.

So what do you think - did the best ad win?

Be Cervix Savvy

This ad was on a London bus.

It's not a good ad, but that's not the point. My question is - why oh why did they use a guy?

Does he look like the type of guy who just generally knows a lot about cervical health? Or is he the hot man that having a healthy cervix gives you the confidence to pull?

Tuesday Tip No.67 - VO or Super?

When it comes to finishing-up a TV advert, there always seems to be a big hoo-ha over whether to deliver the endline as a VO, a Super, or both. And Creatives spend endless hours sweating this.

Don't. It's really very straightforward.

'Super only' is the best thing to have, because it's the purest and the simplest.

The next best thing is VO and Super together.

The 'VO only' option? I can't recall a single ad that uses it. Reason being that the client will always want to see at least their logo on the ad. And why not?

This means there will always be a Super of some kind. Therefore, if you want your ad to be as pure and uncluttered as possible, you should focus your energies on trying to eliminate the VO. You will never eliminate the Super.

I don't think I've ever worked on an advert where we failed to try every possible combination of VO / Super / endline / brand name. So it may also be beneficial to simply stop worrying, and accept that you are going to end up having to try them all.

Most likely you will end up having to have both a Super and a VO. If this is the case, at least make sure they are saying exactly the same thing. There's nothing worse than an ad which is trying to have you read one set of words while they pour another set into your ear. It's like trying to rub your tummy and pat your head at the same time.

Previous Tips

Heat Chart

Here's the state of our industry in 2009, in the form of a Heat Chart, an idea I've borrowed from top Aussie ad blog Campaign Brief.

The vertical axis shows agency income, from the figures supplied by accountancy gurus Kingston Smith, and published in Campaign last week. Some might look a little off - for example, Y&R is at the top - but that's because these are group figures, so the Y&R figure might include things like their Direct and PR units. With that one caveat, this is an objective measure.

In contrast, the horizontal axis is entirely subjective. It's not based on any figures of awards won. It's purely my personal perception of how hot that agency is right now, creatively. (Not business performance, just quality of work).

I've excluded BBH from the chart, since it wouldn't be fair for me to sit in judgement on my homeboys and girls. But I think it's safe to say we would be somewhere in the top right quadrant - the 'big and good' area - or what you could call Powerhouses.

The bottom right hand corner - 'small and good' - shows today's Hotshops. There aren't many, are there? And BMB is growing so fast, it will surely soon be out of this niche.

In the north-west we have the Big Dumb Agencies. Again, quite sparsely populated. McCann has been on the uptick creatively, and Grey is improving dramatically, so the two bankers for this quadrant have let us down.

In the south-west we have the agencies which are small, and not currently setting the world on fire. If you work for one of these shops, I apologise. I admit that I have put you in the extreme cold, without actually knowing any of your work. On the other hand, the fact that I can't name a single one of your ads is not the best of signs. If you have done great work, please put me right.

That goes for every slot in the chart. If anyone thinks I've put an agency in the wrong place, feel free to say so in the comments. Back up your case with a couple of good examples and I'll be happy to admit I'm wrong, since that will give me an excuse to waste even more time mucking about moving these little boxes around.

Eyebrow Dancing

The new Cadburys ad is out, and like Gorilla before it, it's a Category Three advert.

What's a Category Three, I hear you ask?

Well, all ads can be divided into three categories.

Category One - shit.

Category Two - good. You are a bit upset, and want to hurt the team who made it.

Category Three - so good, you're not even jealous. You're actually happy. And the status of the industry you work in just went up a notch.

Do The Facts Matter?

Planners and Account Handlers seem to spend a lot of time gathering facts about the product, to put in the brief.

Personally, I don't really care about facts, and I'm sure the general public doesn't either.

Who gives a monkeys how beer is made? Or what type of metal is in a car? I just want products that are cool, fast, economical... etc.

In fact I can't think of one occasion where I've ever used a fact in an ad. And I find factory visits completely boring.

However, there was a brilliant post by Dave Trott yesterday, in which he describes how he visited the factory when he was working on Tower Pans (wonderfully '70s name, isn't it?) and discovered that whereas ordinary pans have a handle-stud welded to 95 psi, Towers are welded to 110 psi. So they're stronger. He then did a compelling magazine ad about an unfortunate woman who tips boiling water in her lap, when the handle of her inferior pan snaps off.

I love the fact that Dave didn't like the initial brief, so went out and found a better one - we Creatives are often viewed as the mavericks within an Agency but the truth is that we are saps, who rarely question the briefs we are given.

But to get back to the question of facts, does Dave's story mean that we should care about them? I still contend that no one cares about handle-stud welding.

But they do want strong pans. So maybe there is a use for facts after all. Not to actually use in adverts. But to make good briefs from.

What do you think about facts? Do they matter?

I Don't Normally Like Tactical Ads But I Do Like This One

Grandmaster Flashmob

No top international club DJ - not one with any credibility anyway - does requests. So it looks like I will never make it as a top international DJ, since all it took was a couple of people asking me to feature the new T-Mobile ad, and here it is.

In a way, what I think about it doesn't matter. In just four days, it has nearly 900,000 views on YouTube. It also has nearly 2,500 ratings - averaging the full five stars.

So it clearly works - people like it, and they're sharing it.

For the record, although I love to see agencies trying something different, I don't like this ad... purely because those improv everywhere / flashmob things give me the willies. It's just a personal thing. I also don't like horses or broccoli.

Midgets Are Funny. Fact.

This ad for the Shoreditch Short Film Festival made me smile.

Along with puppets, and talking animals, midgets are always funny.

This is my order:

1 Talking animals
2 Puppets*
3 Midgets

*Puppets No.1 if swearing. Like this.

What's your top 3 of "things that are always funny?"

How Much Can A Dog Know About Advertising?

There's an urban myth about a Creative Director who would critique students' books with a glove puppet. "Sooty likes this one," he would say, or "Oh dear, Sooty says he thinks he's seen that idea before."

This never happened to me. But I did once get a crit from a dog.

It was at Lowe in about 1994. My partner and I went to see a senior creative one afternoon... I'm not saying he'd been drinking, but he did smell of alcohol, shambled unsteadily around his office, and slurred his speech in the manner of someone who had been drinking. So if he wasn't drunk, he was a fine impressionist.

Anyway, after first telling us in a sinisterly over-effusive manner that our book was "completely brilliant" and that instead of looking for a placement, "you should go straight to setting up your own agency", he then proceeded to show our book to his dog.

Sadly, his dog was not so keen. "Oh dear," the senior creative informed us. "[Dog's name] doesn't like this campaign. Or this one. Sorry lads. I'm not going to be able to pass it on to our CD after all."

Well you know what? That dog didn't know shit. Because that exact same book got me a job at Saatchis a few weeks later.

So, that's the worst crit I ever had. What was yours?

The Chip Shop Awards

Regular readers will know my feelings about Cannes.

So I was delighted to be asked to judge the only awards scheme that admits all its entries are scam.


Entry into The Chip Shop Awards is only for work that has not been broadcast, printed or mailed. You do not even have to have the client. You just have to have a great idea. Rejected and rude work is fine too.

This was the ad that inspired the contest.


And here are some of last year's winners.





Please enter, and give me some decent shit to judge.

Real Men Write Long Copy

That's the title of an interesting new blog by a DM copywriter.

This chap (who so far, remains anonymous) "just got rid of my old, slightly broken art director" and has a new partner who is "competent, but rather demanding." As a result, he is beginning to miss his old art director. "The old one said embarrassing things, which at the time I felt reflected badly on me. But now I wonder if he made me look good?"

He also opines quite eloquently on the relationship between below- and above-the-line.

"It’s definitely true that we letter writers have an inferiority complex the size of Soho towards ATL-ers," he writes, before going on to point out that ATL-ers feel inferior to novelists, screenwriters etc.

Then he consoles himself with the thought that "presumably, there’s some group of professionals who feel inferior to us. Prison guards, perhaps. Or McDonald’s employees (the ones who do the rubbish and the toilets – maybe not the ones at the tills with five stars on their badge)."

Finally he concludes that "the reality is, there’s not that much difference. If you were magically transported into our department, then the creative department of WCRS downstairs, I’m not sure you’d be able to tell which one's which."

Good blog, this. I'll be keeping an eye on it.

Do you agree with the writer? If you work in DM, do you feel inferior to ATL, despite that fact that the creative departments (and salaries) are really not that different?

No Escape

Nice post from freelance team Ben & James about a flight on Icelandair.

"When I first stepped onto the plane and noticed that my headrest had been branded with a little message, I was quite charmed," says Ben (or perhaps James).


But by the time he gets his meal... and finds that even his napkin has been branded, he's had enough. And lays into them.


It seems like airlines are particularly overcommunicative. I recall coffee cups on Virgin telling me: "Watch out, I may be hot!" and sugar sachets announcing: "I'm sweet."

Shut up already.